Payments Methods, Guarantees, and Return Policies
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Guarantees
Return Policies

Payment Medthods



Guarantees

Our Guarantee is simple. We have a 35 day guarantee from date of purchase. (some exemptions apply, see return policy below)

Return Policy

If you are not happy with your purchase you can return it for a refund excluding shipping unless product is defective. If product is defective we will pay the shipping cost. The Sales slip with a reason for returned must be included on all returns.

Returns will be charged a 15% restocking fee if reason for return is change of mind after shipping

Products that are returned must have all original packing, manuals, and components.

Software and video tapes may not be returned once opened. If defective they will be exchanged for the same title.

If a package is returned as undeliverable for any reason, you will be responsible for the additional shipping charges, and charges to reship the order or a restocking fee of 15%.

If you refuse a package you will be charged round trip shipping and a 15% restocking fee plus any other charges as a result of your actions.

Refunds are subject to reason and approval, we can not refund for reasons beyond our control (shipping delays, change of mind after shipping).

We will exchange broken items but may require the broken item to be returned.

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Last Updated Jun 08, 2005
Webmaster: Steve Jackson

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